Topics
Two thirds of the program focuses on Time Reclamation—practical strategies designed to help employees reduce common sources of lost productivity and make better use of their workday. One third of the program covers essential professional skills that can strengthen communication, improve collaboration, and help individuals and teams work more effectively and efficiently across the organization.
Time Reclamation (20 minutes)
Meeting Etiquette & Efficiency for the Owner
Schedule and lead efficient, effective meetings that accomplish their objectives while respecting everyone’s time. (2 min 22 sec)
Meeting Etiquette & Efficiency for the Attendee
Determine whether your attendance is necessary, prepare effectively, and capture clear next steps and action items. (2 min 35 sec)
Email Etiquette & Efficiency for the Sender
Communicate your message clearly and concisely while respecting the recipient’s time. (1 min 31 sec)
Email Etiquette & Efficiency for the Reader
Use rules to automate your inbox organization, apply proven techniques to maintain an empty inbox, and prioritize your time more effectively. (4 min 54 sec)
Chat Etiquette & Efficiency for the Poster
Communicate clearly and concisely while respecting the time and attention of your chat audience. (1 min 16 sec)
Chat Etiquette & Efficiency for the Reader
Use groups to automate chat organization, apply proven techniques to keep unread chats under control, and prioritize your time more effectively. (2 min 43 sec)
Email vs Chat - Pros & Cons
Learn when to use email versus chat by understanding the strengths, limitations, and best use cases of each. (1 min 28 sec)
Proper Calendar Usage
Learn how to use your calendar effectively to maximize your time, protect your focus, and preserve time for your highest-priority work. (59 sec)
Focus 100% on your Task
Maintain 100% focus on the task at hand by capturing and organizing everything that might otherwise distract you. (2 min 20 sec)
Soft Skills Tips (10 minutes)
Prevent Starvation via the 90/10 Rule
Tips to ensure the most important things are getting done while also ensuring that other less important things are also getting done. (1 min 20 sec)
Reduce Stress
Simple techniques to prevent stress from occurring. (44 sec)
Tips on giving Presentations
Simple techniques to write and deliver presentations that people will remember the material and what a great presenter you were. (1 min 45 sec )
Perfect vs Good
Do not let Perfect Prevent Good. What is the ROI ( Return On Investment ) on Perfect once you have Good? (40 sec)
Goals of Negotiating
Remember that the goal of negotiating is to understand each other. (44 sec)
Trust & Conflict
Ensure you have Trust to have effective conflict to create the Best Solutions. (29 sec)
Give Timely Status
Ensure you are reporting a timely status of your project, good or bad. (29 sec)
Agile Development
Agile is not a blank check to make unlimited changes after delivery to production, when those changes can become costly. (1 min 8 sec)
Root Cause Analysis
People often treat RCA as the solution to the symptom when it should be what could we have done differently such that the problem never occurred. (1 min 43 sec)